This is the privacy policy of Front Trading registered with the Chamber of Commerce under number 62299808 and located at Viaductweg 48 (2525KL) in The Hague, The Netherlands. This document explains how Front Trading handles the processing of your personal data. Front Trading takes the utmost care in processing your data.

Collection of data

If you use the services of Front Trading, you provide personal data to Front Trading or personal data is collected from you in the context of the Agreement. Personal data means any data relating to an identified or identifiable natural person.

Categories of personal data

Front Trading processes the following categories of personal data:

• Contact name and address details, including location details, phone number, and email address;
• Company details, including VAT number and Chamber of Commerce number;
• Shipping address;
• Financial data;
• Account details, which also include your password (we can not see or access this) and username;
• Other personal data provided by yourself.

Purpose of processing

Personal data collected by Front Trading processed are for:

• Contacting you to inform you about the products and services you have purchased;
• fulfil its services;
• improve its services;
• be able to make payments;
• be able to fulfil legal obligations;
• marketing and communication expressions, including improving the website by analysing visitor behaviour on the website;
• to be able to send newsletters;
• exchange data with third parties to provide services, as necessary.

Basis for processing

The processing of personal data is only possible based on the following bases: (i) legal obligation, (ii) performance of agreement, (iii) (explicit) consent obtained from data subjects, and (iv) legitimate interest. When providing the services of Front Trading personal data are processed. Front Trading exclusively processes data that Front Trading deems necessary for (the improvement of) its services and takes care of the (personal) data which it has collected about you and your use of the services. The basis for processing this data is the Agreement which you have concluded with Front Trading. Your personal data may also be processed by visiting the website www.fronttrading.com if you have given your consent for this.

Need for processing

The processing of your personal data is necessary to perform the services. The services that Front Trading offers cannot be fully implemented without the processing of your personal data. If your explicit consent is required for specific purposes relating to personal data, you must give your consent separately.

Automated decision-making

Automated decision-making is done by computer systems and/or computer programs without the intervention of human action. The user is responsible for the data he or she provides and which is used at the time of automated decision-making. If the data proves to be incorrect or incomplete, any damage resulting from this will be at the expense and risk of the user. This also includes the non-, untimely or incorrect execution of the agreement.

Retention period

The personal data processed by Front Trading shall be retained in accordance with the relevant laws and regulations. If a longer retention period is necessary under laws or regulations, the personal data will be kept longer by these requirements. All personal data (obtained) will not be kept longer than strictly necessary.

Third-party processing

Front Trading shares personal data with third parties only if strictly necessary for the performance of an agreement and to comply with relevant laws and regulations. No personal data is sold. Front Trading may be under a legal obligation to share personal data with third parties. If personal data is shared with third parties, processing agreements are concluded for this purpose. The third parties with which personal data are shared are:

• The Payment Provider, for the purpose of executing an agreement. The categories of personal data processed are financial data.
• The Bookkeeper, for the purpose of executing an agreement. The categories of personal data processed are contact and name and address details and financial data.
• Software suppliers, for the purpose of executing the agreement. The categories of personal data processed are contact and name and address details.
• Website administrator, for the purpose of executing the agreement. The categories of personal data processed are contact and name and address details.
• Engaged third parties, for the purpose of executing the agreement. The categories of personal data processed are contact and name and address details.

Security of Personal Data

Front Trading takes the protection of your personal data seriously and in this regard, taking into account the state of the art, implementation costs, as well as the nature, scope, context and purposes of processing and the risks to the rights and freedoms of individuals, which vary in terms of likelihood and seriousness, takes appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

Younger than 16?

If you are a minor, i.e. under 16, you may only consent to the processing of your personal data with the consent of one of your parents or legal guardian. It is then important that your parent(s) or guardian reads this policy. They can also exercise the rights you have in relation to the personal data you leave with us, such as the right to oppose the (further) processing of your personal data or the right to access and correct your data.

Right of users

As a user, you have the following rights:

• Right of inspection; As a user, you have the right to obtain clarification as to whether or not your personal data are being processed and, where this is the case, to obtain inspection in relation to their processing.
• Right to rectification; You have the right to obtain rectification and completion of inaccurate data.
• Right to data erasure; Without unreasonable delay personal data concerning this user needs to be erased when requested.
• Right to restriction of processing; As a user, you have the right to restrict the processing of your personal data. To do so, please contact Front Trading.
• Right to data portability; A user has the right to obtain the personal data concerning him that he has provided to Front Trading, in a structured, common and machine-readable form in order to transfer such personal data to a third party, if necessary. A user may also instruct Front Trading to transfer such personal data directly to a third party.
• Right to object; The user shall have the right to object at any time, on grounds relating to his/her particular situation, to the processing of personal data concerning him/her including profiling on the basis of those provisions. Front Trading shall cease processing personal data unless there are compelling legitimate grounds for the processing which override the interests, freedoms and rights of the data subject relating to the exercise, institution or support of a legal claim.

Complaint

If you have a complaint about the way in which Front Trading handles your personal data, or wish to exercise any of the above rights, please contact us via the website or by email at info@fronttrading.com. To ensure that you wish to exercise a right, Front Trading will request you to send you a copy of your proof of identity. You can hereby black out your passport photo and personal identification numbers (strip of numbers at the bottom) to protect your privacy. Front Trading will respond to your request as soon as possible but at the latest within 4 weeks. You can also submit a complaint to the Personal Data Authority. This is the competent enforcement authority. You can contact this via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Use of cookies

Front Trading uses cookies. A cookie is a simple small file sent with pages of this website and stored by your browser on the hard drive of your computer, mobile phone, smart watch or tablet. The information stored therein can be sent back to our servers on your next visit.

The use of cookies is very important for making our website run smoothly, but cookies whose effect you do not immediately see are also very important. Thanks to visitors' (anonymous) input, we can improve the use of the website and make it more user-friendly.

Type of cookies and objective

Front Trading uses technical and functional cookies to optimise its website. Cookies are small text files that are sent along by visiting a website to make visitors' user experiences more efficient. Front Trading may, by law, store cookies on your device if these cookies are strictly necessary to use the website. Other types of cookies require your consent. We recommend accepting cookies in connection with the usability of the website. Visitors to the website have a check-in option.

The cookies used by Front Trading are functional cookies: these cookies ensure that the website works properly. These cookies have no privacy implications so no consent needs to be sought and granted. For example, these cookies save your browser settings so that our website can be best viewed, or that the website remains accessible (load-balancing) but also cookies that ensure that no other cookies may be placed (no-follow).

With your permission, we place ''tracking cookies'' on your computer. We use these cookies to keep track of the pages you visit in order to build up a profile of your online behaviour. This profile is not linked to your name, address, e-mail address and the like, but only to tailor advertisements to your profile so that they are as relevant to you as possible.

On the website of Front Trading cookies are also set by Google for the purpose of Google Analytics. We do not track information about what you do on the internet. Google Analytics may be required under applicable laws and regulations to provide access to this data. As a result, Front Trading cannot link information to a natural person. If you have any questions about this, please contact us at info@fronttrading.com.

Use of social media

Front Trading uses third-party cookies to optimise its website. Some cookies are set by third-party services displayed on the website. Third parties refer to Google Analytics and Social Media (LinkedIn, Facebook, Twitter). The use of cookies from other companies (third parties) is subject to the privacy and cookie policy of the relevant company. When you click the Social Media button on the website, a Social Media cookie is placed. This allows the Social Media party to recognise your IP address as soon as you share an article from the website. For the cookies of Social Media parties and the data and/or personal data they collect with this, please refer to Front Trading refers you to the privacy and cookie statements of these parties.

Browser settings

If you do not want websites to place cookies on your device with which you view the website, you can adjust your browser settings. Before a cookie is placed, you will receive a warning and must give your consent for the cookie. Failure to do so may result in, for example, reduced website performance. You can adjust your browser settings so that your browser refuses all cookies, including those from third parties. You can also delete placed cookies. To do so, you must adjust your browser settings via preferences and then you can adjust the privacy settings.

This cookie statement does not apply to third-party websites linked to this website through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We encourage you to read the privacy statements of these websites before using them.

Privacy policy changes

Front Trading may at any time update its privacy policy. The most recent version is published on the website. Therefore, always keep an eye on the website for the most recent version.

This version was last adopted on 11 June 2024.